We've refreshed our iOS and Android apps with a cleaner design and a faster workflow, so your team can keep support moving even when they're away from their desk.
A new bottom toolbar gives you quick access to your queue, and a New ticket button sits at the top of every screen.
Triage from your pocket
- Swipe to change a ticket's status or priority
- Reassign a ticket to a teammate in two taps
- Reply to a customer with full conversation history in view
Push notifications
Stay on top of what matters:
- Get notified the moment an urgent ticket is created
- Receive an alert when a ticket is assigned to you
- Mute notifications outside your working hours
Update now in the App Store and Play Store.